For the best experience, we recommend downloading the Via 313 app.

You can also sign-up online: https://order.via313.com/signup 

You earn rewards by creating a rewards account with Via 313 and placing an order!

Mobile app & online orders: To earn rewards, log into your Via 313 account on the app or website and start ordering online to earn rewards. For every $1 you spend, you’ll earn 1 point.

For online orders, please ensure that you have logged into your account.

Dine-In orders: When ordering in-restaurant, you can tap “Rewards” in the app and then “Scan Rewards Card” to present a QR code to your server to scan to start earning.

When you achieve enough reward points you’ll unlock available offers. You can choose to use one of those offers or wait until you’ve earned more points to use a higher-level offer!

Your points expire after 90 days! Make sure to use your rewards while you can!
Note: when you redeem a loyalty reward received at a rewards milestone (100, 200, 300, 400, or 500 points) it will deplete your total balance accordingly.

You will also see other available offers in your account that are not just rewards based. These will not use your points and are automatically added to your available offers.

You can only redeem one offer at a time during one transaction.

Mobile app & online orders:

To view the offers you’ve unlocked, select LOYALTY in the bottom menu.

To use the offers you’ve unlocked:

• Select ORDER NOW
• Pick your location, pick your pick up time
• Add your order to your cart, making sure you’ve added any qualifying items to your card.
• At check out, select the offer you want to use from the available offers to apply it.

Dine-In orders:

• Once you have reached rewards milestones, there is also an option to apply that specific reward at the register.
• When ordering in-restaurant, you can tap “Rewards” and then “Scan Rewards Card” on your app to present a QR code to your server to scan. Once scanned, your eligible offers will appear on the handheld and the Via 313 team member can apply one reward of your choice or you can save it for future orders.

100 Points – Sweet Deals

• Free Order of Cinnamon Sticks
• Free Scoop of Ice Cream

200 Points – Starter Your Engines

• Free Appetizer
• Free Lg Salad

300 Points – Taste of Detroit

• Small Detroit Style
• Small Bar Style

400 Points – The Basics

• Free Large Cheese, Pepp, Marinara, Detroiter, Four Cheese Detroit Style
• 2 Bar Pies (Cheese, Pepperoni, MC5)

500 Points – Bells & Whistles

• Free Large Detroit Style
• 2 Free Bar Pies

You’ll see different offers and rewards added to your account throughout the year, including a birthday reward, 3.13 Day, and more!

You can also opt in for push notifications or text messages to make sure you stay in the know about upcoming promotions or limited time offers.

Make sure you have the most recent update downloaded.

If you have done the above and your app is still not working, please contact us at info@via313.com. Please include screenshots of the error you are encountering.

Unfortunately, once an online or in app order has been submitted, we can’t change the order through a digital channel. We do advise you call the restaurant where you placed the order for the most immediate response.

Please use the form below to submit your request for points to be adjusted.

Submit your request here